Segments & classification

Your contacts are automatically sorted into segments (to target follow-ups). Rename segments, adjust keywords and domains, or add new ones. Changes apply to new contacts (existing contacts keep their segment).

Classification order (increasing priority): 1. a keyword found in the name or subject → that segment; 2. the email domain ends with a suffix (e.g. .gov); 3. the domain is an exact personal domain (gmail.com…); 4. otherwise, a business email → the “catch-all” segment; 5. otherwise → the default segment.

Add a segment

E.g. “Key accounts”, “Property managers”… Give it keywords and a priority (lower = evaluated first).